Our Client Service Team is here to make scheduling easy. Call or text us to request an appointment. We are happy to answer any questions, discuss your pet’s needs, and help you find a convenient appointment time.
When requesting an appointment with us, please understand that we are an outpatient facility. We provide a wide range of medical, surgical, dental, and regenerative care services. However, patients requiring advanced specialty care, emergency services, 24-hour monitoring, or hospitalization may be referred to a nearby emergency or specialty hospital to ensure they receive the highest level of care.
Cancellation or no show policy: To help us provide timely care for all of our patients, we kindly ask that any appointment cancellations or rescheduling requests be made at least 24 hours in advance.
Appointments that are missed without notice (no-show) or canceled with less than 24hours notice will be assessed a $95 fee. This fee helps offset the reserved appointment time that could have been offered to another patient in need of care.
We understand that emergencies and unforeseen circumstances can occur. If you have an unexpected situation, please contact our team as soon as possible.
Thank you for trusting us with your pets’ care and helping us provide the best possible care to our patients and clients.
(530) 420-3822 Call or text